Ok, so we've been hydro-jetting this restaurant in Rancho Cucamonga for two or three years at least, every 4 to 6 months or so. They have had zero problems since our service started. Well, last service we got stuck in the line big time. We had to really work at it but we did managed to get our hose back out. Mind you the owner is sitting there watching this whole thing happen. We ran a camera and we could see a large hole in the pipe at a turn area. I showed the owner but maybe he didn't understand what he was looking at. I gave him all the specs and marked everything out on the ground where and how deep the problem was because he said his landlord would take care of the dig and the repair.
So 4 or 6 months later they call us back to schedule another service. I asked him about the repair. He said "There was no repair, the landlords plumber came out and ran a camera. That plumber told them that there is nothing wrong with the pipe."
Things got a little weird fast. I said I can't hydro-jet the line. I know you have broken pipe. He assured me, "no the landlords plumber says it's not broken." I offered to hydro-jet if they guaranteed us a deposit for the hose if we got stuck. I thought that was reasonable based on the fact that I knew what was coming. Well he got pretty upset with us at that and told us he wasn't comfortable using us anymore.
Ok, so what can I do, some idiot tells him there is no problem and I know that If I hydro-jet the line there is an almost certainty that we will get stuck and he will have an instant emergency dig on his hands causing the immediate shutdown of his restaurant. We were fired and we've lost business because of some idiot "plumber".
So this is the fun part, guess what happens.
6 months or so goes by and we get a phone call from the restaurant owner. He wants to schedule another hydro jetting. It seems that the landlords plumber took over the hydro jetting for the restaurant after we were let go and you guessed it, he got stuck in the exact spot we had marked for broken pipe causing an emergency dig to repair the problem. We must have looked like psychics. It was nice to get the account back but it was priceless to hear the story from the owner himself.
"Superjet Sewer and Drain Cleaning, were the ones who know what we're doing."
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Hydro jetting was invented in 1970,a procedure in which a stream of water, about an eighth the thickness of a hair, is pressurized up to 80,000 pounds per square inch. Fine garnet powder may be added to aid the cutting. Now Hydro jetting is used to process in which water cuts such as marble slabs, glass, or ceramics with ease, according to a University of Florida report. Another advantage of hydro jet cutting is cuts out metal shapes such as gears far faster than using conventional machining methods, such as sawing and milling.
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